KanjiKit Frequently Asked Questions

Q: Why can't I type Japanese into Office 97 products?
A: Since Microsoft switched to a Unicode standard for the new Office 97 suite, we needed to update KanjiKit to support that. You can dowload the free Patch file from our website.

Q: Why do some English symbols (such as fractions & copyright) appear as kana in my application?
A: This is because the character set location of these symbols overlaps with the Japanese character set. To solve this, turn off the option for Map English BMP font to DBCS sys font from the KanjiKit Setup (tools) button.

Q: When I use MS-FrontPage to design a Japanese website with KanjiKit, why can't native Japanese users read it? A: This has to do with the default character set assigned as English when creating a webpage with FrontPage. To solve this, change the Character set to Multilingual UTF-8 in the Font Options item of the Tools menu in FrontPage. Also remember to type with the Auto-Space button turned off and the Map Japanese input for Word function off in KanjiKit.

Q: Why do some kanji (such as hin •i, tsugi ŽŸ or na ‚È) appear fine in the toolbar, but change when sent to MS-Word?
A: This is related to the AutoCorrect feature of Word 6.0, 95 or 97. From the Tools menu in MS-Word, choose AutoCorrect and turn off the option for "Replace Text as you Type". This alone normally solves the problem. If it persists, disable other AutoCorrect or AutoSpellchek options in Word.

Q:After installing KanjiKit, why do I see the message "UWDBM caused a GPF in module uwtools.dll"?
A: This is normally related to having your internal PC clock's date set past the year 2020. This is actually a Microsoft programming bug. To solve this problem, type "date" at the DOS prompt to see the current date. You can type the new date and restart your computer.

Q: What if I don't see any fonts listed in the Font tab in the KanjiKit Tools button? A: Your problem has to do with an improper file registry for uwfont.ini. Here's how to fix the TrueType font problem. First, delete the file called uwfont.ini from your windows directory. Next, open the uwfont.ini file located in the KanjiKit directory and make sure the contents match what is listed below. If it doesn't, copy the following into the file and save it. When you start KanjiKit again, it should be fine. This is assuming that you have a directory on your hard drive called kitfont that contains the two KanjiKit font files. If you see some MojiBake fonts listed in the font list of your English application, just delete the Japanese fonts listed in the Control Panel, Fonts option in Windows95.

[fonts] UWJMG3=C:\KITFONT\ UWJGOT=C:\KITFONT\

[fonts_list] ?×–¾’© UWJMG3 (TrueType)=C:\KITFONT\UWJMG3.FOT ƒSƒVƒN UWJGOT (TrueType)=C:\KITFONT\UWJGOT.FOT

Q: How do I setup KanjiKit to read Japanese on the Internet?
A: KanjiKit is setup to automatically support the standard Internet compatible Japanese text format (JIS) when the Code Page button is set to either S-JIS or EUC. If you have problems reading some of the Japanese text online, click on the Setup button and make sure there is a check mark next to Automatically support JIS code in Shift JIS or EUC mode. You can also try switching between S-JIS and EUC mode. Most Japanese web pages or newsgroups use JIS and S-JIS code. A few Japanese web pages or newsgroups use JIS and EUC code.

Q: What are the optimal settings for using KanjiKit with Netscape Navigator 3.0? A: First, select Document Encoding from the Options menu of Netscape and choose Japanese (Auto-detect). Then select Document Encoding again and choose Set Default at the bottom. This setting is fine for English pages also. Next, select General Preferences from the Options menu of Netscape, click the Fonts Tab and set "For the encoding" to Japanese. You should then see two font options: Proportional and Fixed. Click the Change button and set the Proportional font to Arial and the Fixed font to Courier New. Then press OK.

Q: Why does the Japanese text appear overlapped when using Netscape Navigator? A: In Netscape Navigator 2.0 and above, 32 bit version, you must select Japanese (Auto-detect) as the Document Encoding from the Options menu in order to display Japanese correctly and enable the WordWrap function.

Q: How can I view Japanese text clearly on the Internet with KanjiKit bitmap fonts?
A: Try changing your Internet browser's font setting to 10 or 11 point size. If you use Netscape, from the Option menu choose Preferences, set preferences to Fonts and Colors and click Choose font. If you use MS Internet Explorer, from the View menu choose Font from the View menu and select Medium font.

Q: Can I run KanjiKit without loading the Japanese bitmap font into memory?
A: Yes and No. KanjiKit runs and allows printing of Japanese if you click the Setup button to uncheck the box for Load bitmap font for Shift JIS/ EUC/ JIS, but you will not be able to input or view Japanese. It is recommended to load the bitmap font unless you are supporting more that one language. See the next question.

Q: Why do some dialog boxes include references to Chinese, Korean and Vietnamese?
A: KanjiKit is based on a program that supports all the languages listed above. Since PSP specializes in Japanese language support, we have only included Japanese. If you wish to add additional utilities and fonts to KanjiKit to support other Asian languages, please contact PSP for pricing and availability.

Q: Can I install KanjiKit and KanjiKit TrueType fonts into the same directory?
A: No. Please install KanjiKit and KanjiKit TrueType fonts into different directories. The installation program automatically separates these for you. If you install additional fonts later, they can be added to the current font directory (c:\kitfont).

Q: Why can't I see the KanjiKit TrueType font(s) from my Windows application? A: First, click the Setup button and select the Font tab to see if the fonts are listed in the DBCS truetype fonts box. If you do not see any fonts listed, the KanjiKit TrueType fonts are not installed correctly. Please try to re-install KanjiKit. Also check to see that you have a Windows printer driver installed because many Windows applications check for printer support before displaying TrueType fonts.

Q: Will KanjiKit run on Windows NT?
A: While KanjiKit will install and work partially on Windows NT, it does not provide full support. Therefore we do not recommend the use of KanjiKit on Windows NT. There will be a WindowsNT update for KanjiKit available in the future. Contact PSP for details.

Q: Does the NT version of KanjiKit support the Select & Play and Fullsize English Mode buttons?
A: These two functions are not available for KanjiKit on Windows NT.

Q: When I try to remove the KanjiKit demo from my system, there are a number of files that won't delete. What can I do?
A: To delete these files you will need to rebot your computer. Once your computer has been reboted, these files should delet.

Q: Can I use other Japanese TrueType fonts in KanjiKit?
A: KanjiKit only supports Japanese TrueType fonts that have been modified to display and print correctly on English Windows. Most TrueType (or other types of) Japanese fonts are designed to run on a Japanese Operating System such as Japanese Windows. They rely on the Japanese system to support display and printing. Therefore you cannot use Japanese TrueType fonts unless they are specifically designed for use in KanjiKit. We plan to offer additional KanjiKit font packs in the near future, contact PSP for details.

Q: Why does the spacing and cursor placement for Japanese seem irregular?
A. KanjiKit has a feature to display Japanese when an English font is selected, but for best performance highlight the text and select one of the Japanese fonts.

Q: Why do some symbols or Japanese characters display incorrectly in MS-Word 6.0/7.0?
A: Word 6 and 7 provide an AutoCorrect function that automatically replaces some of your text input as you type. For example, if you type a quotation mark or apostrophe, AutoCorrect replaces them with Smart quotation marks. The problem is that the smart quote symbols conflict with the Japanese character table and are displayed as a Japanese character. You can disable this function by choosing AutoCorrect from the Tools menu of Word and unchecking the Smart Quote (top) option. You may also want to check that nonprinting characters are not displayed by choosing Options from the Tools menu and selecting the View tab. In the Nonprinting Characters section, none of the options should be checked in order to display Japanese correctly. In Word 7, you should also turn the Automatic Spell Checking feature off by choosing Options from the Tools menu and selecting the Spelling tab. Finally, from the Setup button on the KanjiKit Toolbar, add a check to the Map Japanese input for Word option.

Q: How can I speed up the Japanese character display?
A: Just click the Fast Display button (light bulb) on the KanjiKit Toolbar to display all Japanese characters using bitmap fonts instead of TrueType fonts. This is useful when you have a long document that may take some time to scroll the Japanese font while editing. This feature does not affect the printing, so the Japanese text is still printed as a TrueType font.

Q. Can I create vertical or Tategaki text with KanjiKit?
A. Yes, just change to a KanjiKit font with the (~) symbol in front. You can change which character represents vertical fonts from the Font Tab of the Setup buttton.

Q. Can KanjiKit create a Japanese Internet (.html) page?
A. Yes, you can use the same HTML language to create a web page in Japanese. Just type in Shift-JIS Japanese mode with "Map Japanese Input for Word" off. Or use an HTML editor such as Front Page.

Q: Why do Japanese characters seem to split in half at the end of a line (Can I use WordWrap)?
A: The WordWrap function in some applications does not know where to create a line break when text flows from one line to the next. Make sure you have the Automatic Space button depressed before entering Japanese text into that application.

Q: Can I adjust the width of the space character for the Japanese fonts?
A: KanjiKit gives you four choices for space width. Click the Setup button, then select the Font tab and make changes to the Width of space char (only for DBCS fonts) section.

Q: Can I convert Japanese text files between Shift-JIS and JIS formats?
A: As a bonus, PSP has included our own freeware conversion utility called KanVert. This utility allows Japanese text conversion to/from various JIS formats. To use KanVert, Click on the kanvert.exe file located in the Kanvert directory of the KanjiKit CD-ROM.

Q: Do I need to change any settings to send Email over the Internet?
A: Yes. Because the Internet can only handle 7 bit text formats, you need to change the output mode to JIS Japanese from the Input Method (Eng) Button and Options Tab. You can then use the Email interface of your browser to type text directly or create a text file to send as an attachment from your commercial service.

Q. How should I send America Online and CompuServe mail?
A. For best performance, set KanjiKit to JIS input from the "Eng" button and Options Tab before typing your message. Type a whole sentence before converting to kanji and press the Enter key at the end of each line. For CompuServe, you must click "Send as Shown" before typing your mail message. You can send Shift-JIS messages in CompuServe only if the recipient also uses CompuServe.

Q: Why are there large spaces appearing before and after the Japanese text I am typing?
A: Check to see that you are in Shift-JIS output mode. From the Input Method Button, choose the Options Tab and check ShiftJIS Japanese. While in JIS output mode, there will be automatic spaces placed before and after what you typed. It is just the nature of JIS mode. If you have the Show head/tail characters option in the Setup Button checked, you will see symbols instead of spaces.

Q. Why can't I see the Hiragana character "a" (‚ý) in my document or Web Page? A. KanjiKit automatically re-assigns ‚ý for use with Microsoft Word, but this feature will conflict with other applications. From the Setup button, turn off the "Map Japanese Input for Word" to solve this problem. This option should also be off when creating Web Pages for the Internet or sending Email to Japan.

Q. How can I reset the FEP if it performs improperly?
A. If the FEP input bar displays incorrectly or makes backspacing difficult, just click the Setup button, Font Tab, change the "width of space char" and restart KanjiKit to reset the FEP.

Q. Why is the ?[ symbol incorrect in vertical mode?
A. Since the vertical font option automatically rotates all characters, highlight "?[" only and change to the normal font after switching surrounding text to vertical.

Q. How do I switch between Shift-JIS and JIS input mode?
A. Click on the Input Method button, select the Options Tab and choose either ShiftJIS or JIS Japanese. Shift-JIS is the standard Japanese text format for Windows and can be used for most input. JIS is the older 7-bit Japanese text format that can be used for Email.

Q. How do I switch to between S-JIS and EUC input mode?
A. Click the Code Page button to change from S-JIS to EUC and press CTRL+Space to input using the FEP. EUC is the standard Japanese text format for UNIX and can be used if your application will not display S-JIS text properly. EUC should not be used if you are exchanging files with a Japanese Windows/MAC user.

Q. Can I use KanjiKit and KanjiWORD at the same time?
A. Since both programs use the same conversion engine, you should close one before using the other. It is no problem to have them on the same computer, but running them simultaneously will cause a conflict. Use EUC Input Mode to copy/paste Japanese text to/from KanjiWORD.

Q. What can I use to send Email in Shift-JIS mode?
A. Use an Email application such as Netscape Navigator 2.0 or Eudora Light that support sending of 8 bit text. Since the Internet normally handles only 7-bit text and S-JIS is 8-bit, the software must compensate for the difference. Otherwise, you must use JIS text.

Q. Why do garbled fonts appear in the Font Bar for Windows 95 applications?
A. The Windows95 font registry causes duplicate garbled text font names to appear in your font selection area of your application. To refresh these fonts: 1. Close KanjiKit 2. Delete all UWJxxx fonts from the c:\windows\fonts directory or Control Panel/Fonts option 3. Delete uwfont.ini from c:\kanjikit 4. Restart KanjiKit

Q. Can I display Foreign language accented characters?
A. Yes, just turn off the "Map English TT/BMP font to DBCS sys font" option from the Setup button. Then be sure to change to a KanjiKit font before entering Japanese.

Q:In MS-Word for 95, Why do I get an error message when trying to access the help file?
A: Just turn off the "DBCS enable for all edit controls" option from the Setup button of KanjiKit to solve this problem.

Q:In Netscape Navigator 2.0/3.0, why does Netscape crash when using Yahoo! Japan (GPF in module uwtools.dll)?
A: Just turn off the "DBCS enable for all edit controls" option from the Setup button of KanjiKit, then restart KanjiKit to solve this problem.