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Q: What’s the differences between SuperPack, ProPack and StdPack?
A: The most important thing you need to remember is the UnionWay software is fully modularized. The basic kernel program (called Double-Byte Manager) already provides all features to support multiple Asian language, UnionWay true type fonts and different input methods. From each package you could add some new module to upgrade to higher package. For example, add Chinese IME Pro module and two Chinese true type fonts and font utility program to Chinese StdPack, you will get Chinese ProPack.
StdPack includes UW-DBM 4 kernel program, bitmap fonts and limited input methods. For Chinese input methods, it provides single words input methods for pinyin and zhuyin. For Japanese input methods, it provides kana to kanji input method. For Korean input methods, it provides hangul input method.
ProPack is based on StdPack but add UnionWay true type fonts, more input methods, UWTTConvert and FontMaker utility. For Chinese input methods, it provides single word and phrase input methods for pinyin, zhuyin and English to Chinese. For Japanese input methods, it provides romaji to kanji input method. For Korean input methods, it provides hangul and hanja input methods. UWTTConvert utility allows you to generate single byte true type fonts from any double byte true type fonts which function is very useful for the Windows applications it only can handle single byte true type fonts but need to handle CJK characters. FontMaker utility allows you to edit any UnionWay true type fonts. It will cost cheaper than separated buy Prof. Input methods, fonts and utility program.
SuperPack is based on ProPack but add more true type fonts. FontMaker Prof. version provides auto-trace function to allow you convert bitmap to CJK character.
Q: How do I install the Try & Buy versions which I download from Internet?
A: You just need to run the .exe file. It will automatically unpack and install the program for you.
Q: How do I un-install UnionWay Asian language programs?
A: For Windows 95 users, you need to use control panel’s Fonts applet to delete all UnionWay true type fonts first (because Windows registry need be updated). Then just delete all files in UWDBM4 and UWFONT.
Q: How do I know the version number of UW-DBM 4?
A: If you click the Exit button from UW-DBM 4 toolbar, the caption text will show you the version number of UW-DBM 4.
Q: Can I download the User’s manual from Internet?
A: Yes. You could download the user’s manual from http://www.unionway.com Download section.
Q: Why I can’t find Japanese input methods in Japanese or Asian (CJK) version?
A: We only provides Japanese input methods for Shift JIS mode. So please click to CodePage button to change to SJIS mode for using Japanese IME. Next release we will provide Shift-JIS to JIS conversion function through Select & Play button (now we already provide Big5 and GB conversion function).
Q: Why the CJK text display quality is bad if the character size is bigger (like Header text)?
A: If you did not install the UnionWay CJK true type fonts, it would happen because the default font is bitmap font. If you already installed the true type fonts, please check Flush button (the 5th from UW-DBM 4 toolbar). If Flush button is turn-on, all CJK text will be displayed by bitmap font for speeding up display performance. Turn-off Flush button will restore to What You See Is What You Get mode.
Q: What is the default code page of UW-DBM 4 and how to change it?
A: UW-DBM 4 supports Chinese, Japanese and Koreans in the same time when you select CJK fonts for different CJK text blocks. But if the CJK text did not select CJK font (i.e., the font is Times New Roman or other English font), UW-DBM 4 will automatically map the default double-byte font to the CJK text. Default code page will determine which CJK font to be set to the default double-byte font. For example, if you set default code page to Big5, Chinese Big5 font will be set to the default double-byte font. UW-DBM 4 will automatically map non-CJK font text to default double-byte font. Click first button of UWDBM 4 toolbar, you can select the default code page to Big5, GB, HZ, Shift-JIS, JIS and KSC. Also, UW-DBM 4 double-byte input program will be set to the new default code page automatically after you changed the default code page.
Q: Why the CJK text display quality is bad if the character size is bigger (like Header text)?
A: If you did not install the UnionWay CJK true type fonts, it would happen because the default font is bitmap font. If you already installed the true type fonts, please check Flush button (the 5th from UW-DBM 4 toolbar). If Flush button is turn-on, all CJK text will be displayed by bitmap font for speeding up display performance. Turn-off Flush button will restore to What You See Is What You Get mode.
Q: Can I set default CJK true type font and how?
A: Yes, you can set default CJK true type font if you installed any CJK true type font already. Click Setup button from UW-DBM 4 toolbar, click Font tab dialog box, select CJK true type font from DBCS truetype fonts list and then click Set Default button. You could find true type font code page from file name (UWC means Big5 font, UWP means GB font, UWJ means Japanese font, UWK means Korean font). You could set default font for Big5, GB, Japanese and Korean separately.
Q: How to set UW-DBM 4 to read Chinese in the Internet?
A: You should set UW-DBM 4 to Big5 or GB mode depending the Chinese source. For Internet Chinese newsgroup alt.chinese.text, you should set to HZ mode, for Alt.chinese.text.big5, you should set to Big5. UW-DBM 4 provides automatically support HZ code either Big5 or GB mode. For a lot of Chinese home page, it will allows you to select Big5/GB/HZ, so you should select anyone then set the UW-DBM 4 to the same one. Because HZ is compatible with GB, so if selected GB mode, you could view any HZ or GB text correctly .
Q: How to change UW-DBM 4 to display traditional or simplified Chinese?
A: UW-DBM 4 default set display traditional Chinese for Big5 mode and simplified Chinese for GB or HZ mode . You can click Setup button from UW-DBM 4 toolbar to change this default setting dynamically.
Q: How to set UW-DBM 4 to read Japanese in the Internet?
A: You should set UW-DBM 4 to JIS mode. Because JIS mode will compatible with Shift JIS or EUC text which can be dynamically set by click Setup button from UW-DBM 4 toolbar. So any JIS, Shift-JIS or EUC text could be displayed correctly. Most of Japanese home page or newsgroup uses JIS and Shift JIS code. UW-DBM 4 default setting is support Shift-JIS text in JIS mode. Some Japanese home page or newsgroup uses JIS and EUC code. If you find wrong text, maybe you need switch to EUC or Shift JIS.
* For some Japanese home pages, if the text line is too long or text with some unexpected strike-out line, you need to set Netscape browser in the Japanese encoding mode (go to Options|Preferences|Fonts, change 'The Default Encoding is' to Japanese)
Q: How to view CJK text perfectly in the Internet with CJK bitmap fonts?
A: You should change to Internet browser program's font setting to 10 or 11 pt to view CJK text perfectly. For Netscape browser, go to Options|Preferences|Fonts, click Choose font to set font size. For Microsoft Internet browser, go to View|Font, select Medium font.
Q: About MS Internet browser
A: Right now, MS Internet browser 2.0 (or some of Internet browser which related to Mosaic) can not support JIS or HZ code correctly. So, please use Netscape browser to view Japanese or Chinese (HZ) text.
Q: How does UW-DBM 4 work for Windows NT?
A: UW-DBM 4 only supports 16 bit applications and 16 bit system controls for Windows NT. That means you can use 16 bit programs, like MS Word 6.0, Netscape 16 bit, etc., to handle CJK. Because system controls (Button, ListBox, Edit, etc.) are 32 bits, so you could not see any Chinese display. If you need to run 32 bit applications, we suggest you to use Windows 95.
Q: Can I select CJK bitmap font loading into memory?
A: Yes, you can. Click setup button to uncheck some CJK bitmap font which you do not want to load into memory. It would save some memory while running UW-DBM program. But you should know that if disable some bitmap loading, from Code Page button you should not see that code page. Also, if you want to see simplified Chinese in Big5 mode, you should load GB bitmap font. If you want to see traditional Chinese in GB mode, you should load Big5 bitmap font.
Q: How to report program bugs and suggestion to UnionWay?
A: Please send e-mail to tech@unionway.com.
Q: Does UW-DBM 4 support CJK true type fonts?
A: Yes. But only support UnionWay's Double byte CJK true type fonts. UnionWay provides a lots of high quality CJK true type fonts. For Chinese font, each one is $25 for retail and each font pack (four fonts) is $75 for retail. For Japanese font, each one is $35 for retail and each font pack (three fonts) is $75 for retail. Please contact your local dealer to get more information.
Q: How to expand UW-DBM 4 support other language if already have one language support?
A: Because UW-DBM 4 kernel program is multi-code page enabled, so you only need to purchase the other language's input methods program and true type fonts.
Q: Can I install UW-DBM 4 and UnionWay true type fonts into same directory?
A: No. You should install UW-DBM 4 and UnionWay true type fonts into different directory.
Q: Why CJK characters display irregular width and cursor position not correct?
A: Please check if you have selected CJK font for CJK text from your Windows application.
Q: Why I can not see UnionWay true type fonts from Windows applications?
A: First, try to click Setup button (the fourth one from right on the UW-DBM 4 tool bar) and select Font tab dialog box. If still can not see UnionWay true type fonts, that means UnionWay true type fonts are not correctly installed. Otherwise, please check if you had installed printer driver for your Windows. Because a lot of Windows applications need printer driver installed first, in order to using the true type fonts.
Q: When I use MS-Word 6.0 or 7.0, some CJK characters inputted to the Word are mapped to other characters, or CJK display is totally wrong?
A: Word 6 and 7 provide "Auto Correct" function for input characters from keyboard. You should disable this function for input CJK characters. Please go to Tools menu of MS-Word, select "AutoCorrect" item, disable all options of check box. If you found CJK display is totally wrong, please go to Tools menu of MS-Word, select "Options..." item then View tab dialog box, disable all options of check box in the Non-printing characters group. For Word 7, also please go to Tools menu of MS-Word, select "Options..." item then Spelling tab dialog box, disable "Automatic Spell Checking" check box in the Automatic Spell Checking group. For Japanese users, you also need to click Setup button to check "Map Japanese input for Word" on.
Q: How can I speed up CJK characters display?
A: Just click Flash button (the fifth from left) on the UW-DBM 4 toolbar. All CJK characters will be displayed with the CJK bitmap fonts. If you want see exactly CJK characters display, click Flash button again for turn off Flash mode.
Q: Why at the end of line half CJK character appear and rest of CJK characters are displayed wrong?
A: Please check if turn on Space button (fourth from left) on the UW-DBM 4 toolbar before you input CJK characters from keyboard.
Q: Can I adjust space character width of the CJK true type fonts?
A: Yes. UW-DBM 4 allows you to select four level of space character width. Click Setup button and select Font tab dialog box and then select the space width. Click Close button.